Privacy Policy

On this page we inform you about how we handle data collection.

We accept responsibility for the processing of personal data in accordance with this privacy policy.

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1) Introduction and contact details of the responsible party

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data is any data that can be used to personally identify you.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is [Name, Company, Address, Telephone, Email]. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data. 1.3 The controller has appointed a data protection officer, who can be contacted as follows: [Name, Company, Street, Postal Code, City, Email]

2) Data Collection When You Visit Our Website 2.1 When you use our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the website server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you: - The website you visited - Date and time of access - Amount of data sent in bytes - Source/referrer from which you accessed the page - Browser used - Operating system used - IP address used (possibly in anonymized form) This processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used for any other purpose. However, we reserve the right to subsequently review the server log files should there be concrete indications of unlawful use. 2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller). You can recognize an encrypted connection by the string "https://" and the padlock symbol in your browser's address bar. 3) Cookies To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your device for a longer period and allow the saving of page settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of your web browser's cookie settings. If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR for the performance of the contract, in accordance with Art. 6 Para. 1 lit. a GDPR in the case of consent given, or in accordance with Art. 6 Para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a user-friendly and effective design of the website visit. You can configure your browser so that you are informed about the setting of cookies and decide individually whether to accept them, or you can exclude the acceptance of cookies in certain cases or in general. Please note that if you do not accept cookies, the functionality of our website may be limited. 4) Contacting Us 4.1 Calendly For the provision of an online appointment booking function, we use the services of the following provider: Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA: For the purpose of scheduling appointments, in accordance with Art. 6 Para. 1 lit. b GDPR, your first and last name as well as your email address (and, if applicable, your telephone number if a telephone appointment is requested) are collected and, in accordance with Art. 6 Para. 1 lit. f GDPR, transmitted to the provider based on our legitimate interest in effective customer management and efficient appointment scheduling, and stored there for appointment organization. After the appointment has taken place or after the agreed appointment period has expired, your data will be deleted by the provider. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection. 4.2 When you contact us (e.g., via contact form or email), personal data is collected. The specific data collected when using a contact form is indicated on the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry, contacting you, and for the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your inquiry has been fully processed. This is the case when it can be inferred from the circumstances that the matter has been conclusively resolved and provided that no statutory retention obligations exist. 5) Comment Function: When using the comment function on this website, in addition to your comment, information about the time the comment was created and the commentator name you chose will be stored and published on this website. Furthermore, your IP address will be logged and stored. This IP address is stored for security reasons and in case the person concerned violates the rights of third parties or posts unlawful content through a comment. We need your email address to contact you if a third party objects to your published content as unlawful. The legal basis for storing your data is Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties. 6) Use of customer data for direct marketing 6.1 Subscription to our email newsletter If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter after you have expressly confirmed that you consent to receiving it. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive the newsletter in the future. By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 Paragraph 1 Letter a of the GDPR. When you subscribe to the newsletter, we store your IP address, which is registered by your internet service provider (ISP), as well as the date and time of registration, in order to be able to trace any potential misuse of your email address at a later date. The data we collect when you subscribe to the newsletter is used exclusively for sending you promotional material via the newsletter. You can unsubscribe from the newsletter at any time via the unsubscribe link provided in the newsletter or by sending a message to the data controller named above. After you unsubscribe, your email address will be immediately deleted from our newsletter mailing list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this statement. 6.2 Sending email newsletters to existing customers: If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our product range by email. According to Section 7 Paragraph 3 of the German Unfair Competition Act (UWG), we do not need to obtain separate consent from you for this. Data processing in this respect is based solely on our legitimate interest in personalized direct marketing pursuant to Article 6 Paragraph 1 Letter f of the GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the data controller named at the beginning of this document. You will only incur transmission costs at the basic rates for this. Upon receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately. 6.3 Advertising by Postal Mail Based on our legitimate interest in personalized direct marketing, we reserve the right to store your first and last name, your postal address, and – insofar as we have received this additional information from you within the scope of the contractual relationship – your title, academic degree, year of birth, and your professional, industry, or business designation in accordance with Art. 6 Para. 1 lit. f GDPR and to use this information to send you interesting offers and information about our products by postal mail. You can object to the storage and use of your data for this purpose at any time. 7) Web Analytics Services Google (Universal) Analytics This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website. By default, Google (Universal) Analytics sets cookies when you visit the website. These cookies are small text files that are stored on your device and collect certain information. This information includes your IP address, which Google truncates by removing the last digits to prevent direct identification of individuals. The information is transmitted to Google servers and processed there. This may also involve transfers to Google LLC, which is based in the USA. Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website and internet usage. The truncated IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The data collected through the use of Google (Universal) Analytics is stored for two months and then deleted. All processing described above, in particular the setting of cookies on your device, only takes place if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. Without your consent, Google (Universal) Analytics will not be used during your visit to our website. You can revoke your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service using the "Cookie Consent Tool" provided on the website. We have concluded a data processing agreement with Google that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties. Further legal information on Google (Universal) Analytics can be found at https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites. Demographic characteristics: Google (Universal) Analytics uses the special "demographic characteristics" function and can use it to generate statistics that provide information about the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the collected data cannot be attributed to any specific person and is deleted after being stored for two months. Google Signals: As an extension to Google (Universal) Analytics, Google Signals can be used on this website to generate cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 para. 1 lit. a GDPR, analyze your usage behavior across devices and create database models, including those related to cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalized ads" feature in your Google account settings. To do so, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de UserIDs: As an extension to Google (Universal) Analytics, the "UserIDs" feature may be used on this website. If you have consented to the use of Google (Universal) Analytics pursuant to Art. 6 para. 1 lit. a GDPR, have created an account on this website, and log in to this account on various devices, your activities, including conversions, can be analyzed across devices. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection. 8) Page Functionalities Google reCAPTCHA On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Data may also be transferred to: Google LLC, USA. For the visual design of the CAPTCHA window, the provider uses "Google Fonts," i.e., fonts loaded from the internet by Google. No further information beyond that already transmitted to Google via the reCAPTCHA functionality is processed. The service checks whether an entry is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is performed by a human and not an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type, as well as the date and duration of the visit, and transmits this information to the provider's servers for evaluation. The legal basis for this is our legitimate interest in establishing individual responsibility on the internet and preventing misuse and spam, pursuant to Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European level of data protection. 9) Rights of the Data Subject 9.1 Applicable data protection law grants you the following rights as a data subject (rights of access and intervention) with regard to the processing of your personal data by the controller, whereby the legal basis stated above applies to the respective requirements for exercising these rights. Reference is made to: - Right of access pursuant to Art. 15 GDPR; - Right to rectification pursuant to Art. 16 GDPR; - Right to erasure pursuant to Art. 17 GDPR; - Right to restriction of processing pursuant to Art. 18 GDPR; - Right to be informed pursuant to Art. 19 GDPR; - Right to data portability pursuant to Art. 20 GDPR; - Right to withdraw consent pursuant to Art. 7 para. 3 GDPR; - Right to lodge a complaint pursuant to Art. 77 GDPR. 9.2 RIGHT TO OBJECT: If we process your personal data on the basis of our overriding legitimate interest within the framework of a balancing of interests, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future. If you exercise your right to object, we will cease processing the data in question. However, further processing remains possible if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of establishing, exercising or defending legal claims. If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above. If you exercise your right to object, we will cease processing the data in question for direct marketing purposes. 10) Duration of storage of personal data: The duration of storage of personal data is determined by the respective legal basis, the purpose of processing, and – where applicable – additionally by the respective statutory retention period (e.g., commercial and tax law retention periods). When processing personal data based on explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, the data in question will be stored until you withdraw your consent. If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations based on Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, unless it is still required for the performance of a contract or for taking steps prior to entering into a contract. are and/or we no longer have a legitimate interest in further storage. When processing personal data based on Article 6(1)(f) GDPR, this data will be stored until you exercise your right to object pursuant to Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims. When processing personal data for direct marketing purposes based on Article 6(1)(f) GDPR, this data will be stored until you exercise your right to object pursuant to Article 21(2) GDPR. Unless otherwise specified in this declaration regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.